Who we are
Apache Cassandra is a high-performance, scalable distributed database that organizations of all sizes use to store and manage large amounts of data. At TLP we leverage our extensive experience to deliver and improve Cassandra-based solutions for our clients.
We provide services that include training, consulting, team extension, and knowledge sharing. We are located at PO Box 15-285 Miramar, Wellington, 6243 New Zealand. We are available via email to answer any questions about how we handle your personal information that is not addressed here.
Information we collect
We only collect information that you provide to us and where we have your consent to do so. In the course of engaging with our services, you may provide Personal Information about you and other people in your organization. Personal Information is often, but not exclusively, provided to us when you sign up for and use the services, consult with our teams, send us an email, sign up for our mailing list, or communicate with us in any other way.
This information may include:
- Registration information: Our consulting work is coordinated on the Atlassian Jira software platform. You need a Jira account to use these services. When you register for an account, you will be asked to provide certain basic information, such as your name, email address, username, password, company name, occupation, location, and phone number (for example, if you are using two-factor authentication). This information is governed by Atlassian’s GDPR policy, stored for the duration of the project, and then securely archived.
- Billing and communications information: If you purchase our services, you may also need to provide us with payment and billing information, such as your credit card details and billing address. TLP will also maintain a record of your billing transactions, invoices, and any communications and responses. This information is governed by TLP’s contract and non-disclosure agreements, is stored for the duration of the project, and then is securely archived.
- Mailing List: At various conferences, events, and on our website we offer access to TLP’s Knowledge Transfer - a periodic newsletter that provides updates on new developments with Apache Cassandra, Reaper, and TLP tool sets as well as links to our blog and other relevant news. The information collected for this list is name and email address. This list is stored on Mailchimp and is covered by their GDPR policy. This information is stored indefinitely.
Exercising Privacy Rights
You have the right to request access to the personal information we hold on you, to request erasure of this information, and to object to the processing, and the conditions (or lack of) relating to exercising these rights, such as whether the lawfulness of previous processing will be affected.